Booking Your Appointment
We would like to let you know about an important change to the way initial consultations are booked.
From now on, Pennine MSK will manage your referral directly and you will book your own appointment using our online booking system. The Appointment Booking Centre will no longer arrange appointments on our behalf.
What happens next?
Referral received and reviewed. Once we receive and accept your referral, we will contact you by email and/or SMS.
Complete your questionnaire
You will be sent an Electronic Assessment & Demographics (E&D) questionnaire. Please complete this as soon as possible and make sure your information is up to date.
Choose your appointment
After completing the questionnaire, you will be able to view available appointment options and choose the location, date and time that best suits you.
Booking reminder
If you have not booked your appointment, we will send you a reminder after one week.
Important: Action required within two weeks
If you do not book an appointment or contact us within two weeks of receiving your booking link and reminder, your referral may be discharged back to your GP.
Need help?
If you have any questions or experience any difficulties using the booking system, please contact our team who will be happy to assist you on 0161 357 5270. Thank you for your cooperation. We look forward to supporting you with your care and treatment.
Please note: Your GP practice will no longer advise you to contact the Appointment Booking Centre regarding your referral. Pennine MSK will manage your referral directly and contact you with the information needed to book your appointment.
We no longer routinely send clinic letters by post. All correspondence will be sent to patients via SMS (text) message which will then be available to open, view and download. Any difficulties accessing this please contact us on 0161 357 5270.