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Business Performance
Headline Achievements
- First assessment within average of 2/3 weeks
- Care Closer to Home with appointments offered in up to 8 locations around Oldham
- 98% patients treated within 18 weeks
- 11,000 patients seen in 07/08 and of these 9,876 (90%) treated within the service in the community, with no onward referral to secondary care
- Patient Satisfaction Survey results show that 83% patients either satisfied or very satisfied with the service
- Minimum of 10% cost savings on National tariff
- Dramatically improving our targets on typing with all letters now being typed within 2 days of reciept.
- Achieving almost 100% compliance with the 18week RTT targets.
- Continued Regional and National recognition and interest in our service model.
- Alan has been asked to commision the pathway for inflammatory arthritis by the Department of Health.
- Integration of the psychological medicine team within the service.
- Development of a pre-op service.
- Development of a podiatric surgical pathway.
- 2006 1 full time secretary and 1 part time sec 2008 - 8 secretary and 2 office assistants and growing
- 2006 7 clinics a week - 2008 85 clinics a week